Terms

Passport Photo Pal is operated by SoftOptions LLC. Contact: support@passportphotopal.com.

What you buy

Checking a photo and its watermarked preview are free. If your photo passes every check, you can buy all of its files (the digital photo and, where the document has one, the printed photo and a 4 × 6 in print sheet) for $7.99, paid once by card through Stripe.

What the checks mean

The checks are automatic. They measure your photo against the published requirements of the document you chose, as linked on its page. The issuing authority decides whether it accepts your photo; for U.S. documents, a Department of State employee makes that decision.

Your files

Files are kept for 24 hours after you upload the photo, or for 7 days after you pay, and are then deleted. See the privacy policy and the refund policy.

Your photo

Upload only photos of yourself, or of someone who has allowed you to (or of your child). You keep all rights to your photo; you allow us to process it only to make your files.

Acceptable use

Don't use the service to break the law, to make photos of someone without their permission, or to disrupt the service.

No guarantee of acceptance

We can't promise that an authority will accept your photo. If it is rejected, our refund policy applies.

Liability

To the extent the law allows, the service is provided "as is", and our total liability for any claim about a purchase is limited to the amount you paid for it.

Changes

We may update these terms; the version on this page when you buy applies to that purchase.

Governing law

These terms are governed by the laws of the state in which SoftOptions LLC is organized.